PRIVACY POLICY
1. Who operates this website
This portfolio is operated by Alvin de Castro, a creative professional based in Melbourne, Victoria, Australia. This policy explains how information connected with website visits and enquiries may be handled.
2. Information you provide
This website includes a contact form. If you submit it, I may receive your name, email address, company name, subject, comments, how you found my work, and any later correspondence. Please do not submit sensitive information unless it is reasonably necessary for your enquiry.
3. Information collected automatically
The website is hosted on Wix. Wix and its service providers may automatically collect information such as your IP address, approximate location, browser, device, referring page, pages viewed, interactions, session details and technical or security information.
This may be personal information when it identifies you or can reasonably be linked to you.
4. How information is used
Information may be used to respond to enquiries, discuss professional opportunities, operate and secure the website, understand website traffic, improve the portfolio, maintain appropriate records and meet applicable legal requirements.
5. Cookies and analytics
Wix uses cookies and similar technologies for security, fraud prevention, website stability, rendering and platform operation.
Wix Analytics may also process information about visits, pages, devices, referral sources and general visitor locations. No separate Google Analytics or advertising pixel was detected during the August 2026 public audit.
You can manage cookies through your browser or through the website’s cookie banner when one is provided. See Wix’s cookie information.
6. Wix and other providers
Wix provides the website’s hosting, content delivery, media hosting, security, analytics and technical infrastructure. Wix may use affiliated companies and subprocessors to provide these services.
My email provider may process information included in an email enquiry.
7. Disclosure and overseas processing
Information may be disclosed to Wix, email and technical-service providers where reasonably necessary to operate the website or respond to an enquiry. It may also be disclosed where required or authorised by law.
Wix states that processing of visitor information begins with Wix.com Ltd in Israel. Information may also be processed by Wix entities and subprocessors in the United States, Ireland and other countries identified in Wix’s subprocessor information.
Information connected with this website is therefore not guaranteed to remain in Australia.
8. Storage, security and retention
Information may be stored in Wix systems, email services and devices used to manage enquiries.
Reasonable steps will be taken to protect it from unauthorised access, loss, misuse, alteration or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
Information will be retained only for as long as reasonably required for the enquiry, related administration, record-keeping or applicable legal obligations.
9. Access and correction
You may use the CONTACT link in the site navigation to request access to personal information I hold about you or ask for it to be corrected. I may need to verify your identity and may limit a request where permitted by applicable law.
10. Privacy enquiries and complaints
Use the CONTACT link in the site navigation and include “Privacy” in the subject line. Please describe your concern and the outcome you are seeking.
11. External websites and content
Links and embedded content may take you to third-party services, including Vimeo, Instagram, LinkedIn and moodesto. Their privacy practices apply independently.
This website is built and hosted on Wix. Portfolio videos may be hosted by Wix or embedded from Vimeo. Those providers may receive technical and usage information when their services load or play, subject to their own privacy practices.
12. Changes to this policy
This policy may be updated when the website, service providers or information-handling practices change. The effective date will be updated when material changes are published.
13. Contact
If the Australian Privacy Act applies and you remain dissatisfied, you may be able to contact the Office of the Australian Information Commissioner.